ad88 Privacy Policy — Your information is completely safe with us

Ad88 is fully committed to protecting your personal privacy. This privacy policy explains what information we collect when you use the ad88 platform, why we collect it, how we use it, and how we keep it secure.

This policy applies to the ad88 website, mobile app, and all associated services. By using the ad88 platform, you acknowledge that you have read this privacy policy and consent to the processing of your data as described herein.

This policy was last updated in December 2026 and is prepared in accordance with current GDPR and international data protection standards.

Ad88 only collects information that is necessary to provide its services. Collecting unnecessary data is against our policy.

Information collected at registration:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Current residential address.
• A copy of a government-issued ID is required for KYC verification.

Information collected during platform use:

• Login time, device type, and IP address.
• Gaming activity, betting history, and transaction records.
• Browser type, operating system, and app version.
• Customer support contact details.

Payment Information:

• Payment method type and transaction ID.
• The last few digits of your mobile banking account number (not the full number).

Ad88 uses the data it collects solely for specific, legitimate purposes. Your information is never used for anything unauthorized.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal and regulatory obligations.
• To improve customer support and service quality.
• To monitor and support Responsible Gaming.
• To suggest games and offers tailored to your preferences (optional, can be turned off).

Ad88 may share data with third parties only in the following limited circumstances and only to the extent necessary:

• Payment Provider: Necessary information is shared with secure payment gateways to process transactions.
• Game Provider: Limited data may be shared with the relevant software provider solely to deliver game services.
• Legal Authorities: Data may be disclosed in response to a lawful order from a court or regulatory authority.
• Fraud Prevention Service: We may collaborate with specialist agencies to detect suspicious activity.

All third parties listed above operate under strict confidentiality agreements and are not permitted to use the data they receive for their own purposes.

Cookies are used on the ad88 website and app. Cookies are small files stored in your browser that help improve the quality of our service.

Cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure site security — disabling these will prevent the site from functioning.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which parts of the site are used most — fully anonymized data.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

Ad88 follows the highest industry standards to protect your data. Our security operates across multiple layers:

• 256-bit TLS/SSL encryption on all data transmissions.
• Sensitive data is stored in the database using AES-256 encryption.
• Hosted in ISO 27001-certified data centers.
• 24/7 security monitoring and detection of unusual activity.
• Independent penetration testing every 6 months.
• Strict data protection training for all staff.

Under GDPR and international data protection laws, you have the following rights. To exercise any of these rights, please contact our support team.

Ad88 is strictly for users aged 18 and above. We do not knowingly collect any information from individuals under 18.

Age verification is mandatory at registration. If any person under 18 registers by mistake, their account will be immediately closed and all associated data will be securely deleted.

How long ad88 retains your data depends on the type of information and applicable legal obligations:

• Account Information: For the duration the account is active and for 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (financial regulatory requirement).
• KYC Documents: 5 years after account closure.
• Cookie Data: At end of session or up to 1 year, whichever comes first.
• Support Conversations: 2 years after resolution.

Once the retention period expires, data is securely deleted or anonymized.

Ad88 updates this privacy policy as needed. You will be notified of any significant changes via your registered email or a platform notification before they take effect.

The latest policy is always available on this page. Check the "Last Updated" date at the top of the page to confirm you are reading the most recent version.

For any questions about this policy or your data, contact our privacy team — we will respond within 30 business days.