Your safety is our top priority

ad88 — Keep gaming enjoyable through responsible play

Gaming should be fun, not stressful. ad88 believes every player has the right to know their limits and play within them. On this page you'll find all our safety tools and guides.

18+ Only
Self-Exclusion Available
24/7 Support
Keep in Mind
Gaming is not a solution to financial problems
Don't place bigger bets trying to win back what you've lost
Never play beyond your budget
Only play with what you can afford to lose
Gaming is entertainment, not a source of income
Deposit Limit
Session Timer
Self-Exclusion
Age Verification
24/7 Support

What does responsible gaming mean?

How ad88 Defines Safe Gaming

Responsible gaming means keeping gaming purely as a source of enjoyment — where you set your own limits, take regular breaks, and make sure gaming never harms your daily life, relationships, or finances.

Ad88 believes every player's gaming experience should be controlled, mindful, and enjoyable. That's why we offer a range of safety tools and resources — all completely free and available at any time.

Online gaming is growing fast in Bangladesh. For a small number of people, however, it can become an addiction. That's why ad88 has made responsible gaming a core part of our business from day one.

Our commitment: ad88 never follows practices that promote addictive behavior. Your well-being matters more to us than our bottom line.

Signs of Healthy Gaming Habits

Set a budget before you play
Gaming does not eat into family or work time
You can accept losses without difficulty
You can take regular breaks
You see gaming purely as entertainment
You can stop yourself once your limit is reached

Ad88's Safety Tools

Free to use, anytime

Free

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once saved, it takes effect right away.

Free

Session Timer

Decide how long you want to play before you start. You'll get an automatic reminder when time is up and the session will end.

Free

Cooling-Off Period

Take a temporary break from 24 hours up to 6 weeks. You will not be able to log in to your account during this period.

Free

Self-Exclusion

Self-exclude for anywhere from 6 months to permanently. Your account cannot be reactivated while the exclusion is active.

Optional

Betting Limit

Set a limit on the maximum amount you wager in a single round or in a day.

Free

Support & Referrals

If needed, our support team can refer you to professional support organizations — completely free of charge.

How to activate protection tools

Make your account more secure in just a few minutes

1
Log in to your account

Log in to the ad88 platform and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Go to your account settings and open the "Responsible Gaming" tab.

3
Choose the tool that works for you

Choose the tool you want — deposit limit, session timer, or any other option.

4
Set your limits and save

Set an amount or time limit and click "Save" — it takes effect immediately.

5
Contact Support (if needed)

Speak with us directly on Live Chat for self-exclusion or any other support you need.

Check yourself

If you answer "yes" to several of the questions below, it may be time to seek help.

1

Do you play more to try to win back money you've lost?

2

How much do you hide the extent of your gaming from family or friends?

3

Do you feel uncomfortable or irritable when asked to stop gaming?

4

Have you ever spent money from essential expenses or savings on gaming?

5

Do you find it hard to relax or sleep without gaming?

6

Is gaming having a negative impact on your work, studies, or relationships?

Safe Low Risk Moderate High Risk Get Help

If 2+ answers are "Yes": Reach out to our support team — we're here to help, no judgment.

Warning Signs of Problem Gaming

If you notice these signs, take action now

Gaming addiction often develops gradually — so gradually that you may not notice it yourself. There are specific warning signs that tell you it's time to take stock.

There's no shame in recognizing these signs. Problem gaming is a health issue — and with the right support, it's something you can overcome. The ad88 support team can refer you to the appropriate professional resources.

Important: If you or someone close to you is showing these signs, contact support today. Don't wait.

Repeatedly going over budget
Feeling restless without gaming
Hiding it from family
Disrupted sleep and eating habits
Urge to chase losses
Difficulty focusing on work or studies
Gaming with borrowed money
Irritability and mood swings
Strain on relationships with loved ones
Repeated failed attempts to stop gaming
Need help? We're here for you
Contact the ad88 support team — we can point you toward the right help.

Frequently Asked Questions About Responsible Gaming

Frequently Asked Questions

Lowering your deposit limit takes effect immediately. Increasing it, however, comes with a 7-day cooling period — giving you time to make a considered decision. You can make changes directly from the settings page.

Yes, during self-exclusion you cannot make new deposits or play, but you can withdraw any valid balance remaining in your account. Our support team will be happy to assist you with this.

Yes, a cooling-off period ends automatically once the set time is up. You can extend it before it expires, but you cannot end it early while it is active — this is by design.

If you think a family member has a gaming problem, start by having an open and empathetic conversation with them. You're also welcome to contact the ad88 support team — they can offer guidance and direct you to professional resources. While accounts cannot be closed at a third party's request, we can help point the person involved toward the right support.

When the session timer expires, you will first receive a warning notification. The session will end automatically once your current game is finished — you won't be cut off mid-game, but you won't be able to start a new one.

No. The minimum age to register at ad88 is 18, and proof of age is required during KYC verification. Accounts belonging to anyone under 18 are closed immediately. Child protection software is also used as a technical safeguard.

Play safe, play happy

Ad88 is your entertainment platform — use our safety tools to keep your gaming experience fun and in control.

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